Terms of Delivery

Production Process and Conditions

Pareo Queen by Glamador LLC offers handmade products that are produced with special care and attention. If the ordered product(s) already exist(s) in our stocks, your parcel shall be packaged and sent to our courier company on the following day of the order. If not, your order will be produced within maximum 4 days and submitted to our courier company on the fifth day before 12:00 a.m. In Force Major cases (a fire in the warehouse or production ateliers, natural disasters, extraordinary scarcity of used fabrics due to restrictions by laws & regulations, any kind of legal measures/implementations that could block production or transportation of used materials, etc), Glamador LLC is responsible to inform the customer about the unavailability of the product and fully reimburse the paid value of the product or exchange the product (with a different color, different fabric, different model of the same value) according to customers’ preference.

Delivery Process and Conditions

Within Georgia:

Online purchases will be delivered on whole territory of Georgia. Delivery service is executed by the company Wingow LLC both for Tbilisi and for regions. Delivery within Georgia is free of charge for orders above 300 GEL.

Orders from Tbilisi are delivered on the next day of submission of the product to the courier company, by Glamador LLC.

Orders from the other cities & regions of the country of Georgia are submitted to the courier company by Glamador LLC each Monday and Thursday, and reach the destination within maximum 3 days of submission (depending on the location of the destination).

Before arriving at the address, courier company contacts the client via provided phone number. If the courier fails to contact the customer within 10 minutes of arriving at the address, then the parcel will be returned to the office.Withdrawal of the returned parcel from the office is free within 3 days. In case the client wants to re-deliver the parcel to the same and / or other address, the tariff will be determined according to the delivery time.Please note that the parcel can be checked at the time of transfer for cases of damage or losses caused by courier company. If not, the courier company is released from liability in such cases. It is important to check and control your parcel at the time it arrives. 

International:

Online purchasing function is not allowed on www.pareoqueen.com, currently. However, our clients may still purchase our products via bank transfer, through contacting our Customer Care/ Online Sales. Purchases that are made out of Georgia are delivered via Georgian Post. The delivery price and delivery time depends on the Georgian Post Company policies, according to country location and transportation availability. After checking the availability and price of delivery; Glamador LLC contacts the customer for informing and confirmation of order. If the customer agrees to proceed, Glamador LLC requires the customer to fully pay product & cargo price to the Bank Account of Glamador LLC and submits the packaged product to Georgian Post for delivery. All incurring costs and responsibilities from customs, delivery, country tax policies, etc. belong to the customer, after the product is sent out of Georgian borders. Glamador LLC is only responsible for submitting the right product(s) in perfect condition to Georgian Post Company, and providing the destination information given by the client, for delivery.